Customer message automation
Respond to common customer messages quickly and collect only the details that are missing.
KÓMEK helps appointment-based businesses reply to customers, answer service questions, collect booking details, manage calendar appointments, and send reminders through messaging channels.
KÓMEK is designed for businesses that receive customer questions, booking requests, cancellations, and reminders every day.
Respond to common customer messages quickly and collect only the details that are missing.
Check availability, match services to staff calendars, create bookings, reschedule, and cancel appointments.
Answer questions about services, prices, duration, location, policies, and working hours.
Send automated appointment reminders and reduce missed appointments.
Flag complex customer requests and pass them to a real team member when needed.
Designed for channels such as Telegram, WhatsApp, Instagram, Messenger, and email.
KÓMEK connects business information, customer conversations, and scheduling tools so customers can get answers and bookings without waiting for an administrator.
Services, prices, staff, calendars, working hours, policies, and frequently asked questions.
Customers message the business through the channels the business already uses.
The assistant replies naturally, asks for missing details, and confirms booking information.
The workflow creates appointments, updates calendars, and sends customer reminders.
KÓMEK collects only the information needed to answer customer messages and manage appointments, such as customer name, contact details, requested service, preferred date, preferred time, and conversation context.
Customer information is used to provide support, create or update bookings, send reminders, and improve service delivery. KÓMEK does not sell customer data.
Businesses using KÓMEK are responsible for ensuring that customer data, calendar access, and messaging integrations are handled according to applicable privacy laws and platform policies.
Contact KÓMEK to discuss a demo workflow for customer messages, appointment bookings, reminders, and business support automation.