Reply to customer messages
Answer routine questions and keep the conversation natural, clear, and on-brand.
kömek helps businesses manage messages, appointment requests, FAQs, reminders, cancellations, and customer support across the channels their clients already use.
kömek is designed for businesses that need fast replies, clean bookings, and fewer missed conversations.
Answer routine questions and keep the conversation natural, clear, and on-brand.
Ask only for what is missing: service, date, time, name, phone number, or preferences.
Match the service to the right staff member and create the appointment in the correct calendar.
Support rescheduling, cancellations, confirmations, and appointment reminders.
Share prices, service descriptions, working hours, policies, location, and contact information.
Built for Telegram, WhatsApp, Instagram, Messenger, and email depending on the business setup.
kömek connects customer conversations, business data, and scheduling tools so routine admin work can happen automatically.
Services, prices, staff calendars, working hours, policies, and frequently asked questions.
Customers message through the platforms the business already uses.
The AI understands intent, asks for missing details, and confirms the final booking information.
The workflow creates, edits, or cancels calendar events and sends customer replies.
kömek collects only the information needed to answer customer messages and manage appointments, such as customer name, contact details, requested service, preferred date, preferred time, and conversation context.
Customer information is used to provide support, create or update bookings, send reminders, and improve service delivery. kömek does not sell customer data.
Businesses using kömek are responsible for ensuring that customer data, calendar access, and messaging integrations are handled according to applicable privacy laws and platform policies.
Contact kömek to discuss a demo workflow for customer messages, appointment bookings, reminders, and business support automation.